Post office counter clerk

MBO

About this career

Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.

Essential skills

assist customers communicate with customers deliver correspondence handle financial transactions issue sales invoices operate cash register process payments satisfy customers sell post office products

Required knowledge

characteristics of products characteristics of services customer service

Additional skills

advise on financial matters carry out active selling convert currency distribute pensions handle registered mail maintain store cleanliness offer financial services promote financial products register mail financial markets financial products sales argumentation types of pensions

Also known as

mail service clerk mail services counter clerk post office customer service assistant post office supervisor post office customer service consultant