About this career
Retail department managers are responsible for activities and staff in a section in a store.
Essential skills
carry out sales analysis
control of expenses
ensure compliance with legal requirements
ensure compliance with purchasing and contracting regulations
implement marketing strategies
implement sales strategies
manage budgets
manage revenue
manage staff
maximise sales revenues
monitor customer service
monitor proper product handling
order supplies
set sales goals
set sales promotions
supervise sales activities
Required knowledge
company policies
employment law
Additional skills
analyse consumer buying trends
apply business acumen
create solutions to problems
evaluate employees
examine merchandise
improve business processes
maintain relationship with customers
maintain relationship with suppliers
manage inventory
manage theft prevention
measure customer feedback
meet deadlines
motivate staff to reach sales targets
negotiate buying conditions
perform market research
perform procurement processes
recruit employees
show diplomacy
train employees
accounting techniques
communication principles
teamwork principles
Also known as
departmental manager
department sales manager
head of department (retail)
section manager
outlet store department manager
general retail section manager
retail department head
general merchandise department manager
concession shop departmental manager
general store department manager
