About this career
Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Essential skills
analyse membership
coordinate membership work
create solutions to problems
develop membership strategies
develop professional network
follow company standards
identify customer's needs
liaise with managers
manage membership
manage membership database
manage staff
provide information
provide membership service
recruit members
supervise the management of an establishment
supervise work
use communication techniques
Required knowledge
communication principles
corporate social responsibility
customer relationship management
customer service
product comprehension
Additional skills
complete membership administration
deal with pressure from unexpected circumstances
handle complaints
make independent operating decisions
plan health and safety procedures
stimulate creative processes
write leaflets
write work-related reports
office software
Also known as
membership management officer
membership director
membership and subscription manager
club manager
subscription manager
regional membership manager
membership supervisor
membership sales manager
membership account manager
membership coordinator
member records manager
