About this career
Mediators resolve disputes between two parties by examining the case, interviewing both parties, and advising on a solution which would be the most beneficial for them. They listen to both parties in order to facilitate communication and find a fair agreement and organise meetings. They aim at resolving disputes through dialogue and alternative solution without having to take the case to litigation and courts. Mediators ensure that the resolution is compliant with legal regulations and is also enforced.
Essential skills
advise on conflict management
advise on legal services
apply conflict management
apply knowledge of human behaviour
draft the rules of the mediation service
exercise neutrality in mediation cases
facilitate official agreement
interpret law
listen to the stories of the disputants
negotiate in legal cases
observe confidentiality
promote communication between parties
Additional skills
advise on legal decisions
analyse legal evidence
compile legal documents
conduct research interview
create solutions to problems
handle financial disputes
make legal decisions
manage contract disputes
manage contracts
manage legal personal issues
moderate in negotiations
present arguments persuasively
present evidence
present legal arguments
protect client interests
provide legal advice
respond to enquiries
revise legal documents
show impartiality
business law
civil law
civil process order
commercial law
consumer law
contract law
corporate law
court procedures
legal case management
legal research
legal terminology
Also known as
labor mediator
legal intermediary
labour mediator
family mediator
alternative dispute resolution coordinator
arbitrator
mediation commissioner
advice worker
conflict mediator
conciliator
