Cabin crew manager

analyse work-related written reports carry out pre-flight duties communicate verbal instructions conduct full-scale emergency plan exercises deal with challenging work conditions deliver outstanding service execute flight plans follow verbal instructions give instructions to staff handle stressful situations in the work place handle veterinary emergencies inspect cabin service equipment maintain relationship with customers manage the customer experience perform routine flight operations checks prepare flight reports process customer orders provide first aid provide food and beverages sell souvenirs upsell products

air transport law airport planning common aviation safety regulations

act reliably apply transportation management concepts be friendly to passengers have computer literacy provide information to passengers use different communication channels geostationary satellites

chief purser customer service director cabin service director manager of cabin crew head of cabin crew flight service manager cabin crew head cabin service manager inflight service manager