Bu meslek hakkında
BİT operasyon müdürleri, kuruluşun gerekli altyapı kaynaklarına sahip olmasını sağlayarak BİT hizmetlerini ve altyapısını koordine eder. Ayrıca bir iş süreci veya bilgisayar sürecinin aşamalarını planlar ve izler, sözleşmeleri müzakere eder ve anlaşmaların yerine getirilmemesi durumunda hafifletici önlemler alırlar.
Temel beceriler
attend to ICT systems quality
define technology strategy
design process
develop ICT workflow
improve business processes
maintain relationship with suppliers
manage budgets
manage changes in ICT system
manage staff
oversee quality control
perform project management
track key performance indicators
train employees
use different communication channels
use ICT ticketing system
Gerekli bilgi
digital systems
innovation processes
operations management
Ek beceriler
apply organisational techniques
comply with legal regulations
coordinate technological activities
develop information standards
implement a virtual private network
implement ICT risk management
implement ICT security policies
manage contracts
perform procurement processes
provide cost benefit analysis reports
recruit employees
contract law
core banking software
crowdsourcing strategy
engineering processes
hardware components
hardware components suppliers
ICT process quality models
insourcing strategy
outsourcing strategy
software components libraries
software components suppliers
systems development life-cycle
Ayrıca şu adlarla bilinir
data processing manager
systems and network manager
ICT procesmanager
IT process manager
IT operations manager
