Shop manager

About this career

Shop managers are responsible for activities and staff in specialised shops.

Essential skills

adhere to organisational guidelines apply health and safety standards ensure client orientation ensure compliance with purchasing and contracting regulations ensure correct goods labelling ensure infrastructure accessibility maintain relationship with customers maintain relationship with suppliers manage budgets manage staff manage theft prevention maximise sales revenues measure customer feedback monitor customer service negotiate buying conditions negotiate sales contracts obtain relevant licenses order supplies oversee promotional sales prices perform procurement processes recruit employees set sales goals set up pricing strategies study sales levels of products supervise merchandise displays use different communication channels

Required knowledge

employment law sales activities

Additional skills

conduct research on food waste prevention coordinate orders from various suppliers design indicators for food waste reduction develop food waste reduction strategies ensure store security evaluate employees examine merchandise handle financial overviews of the store identify suppliers implement marketing strategies implement sales strategies maintain store cleanliness manage aftersales processes to comply with business standards manage inventory managing a business with great care operate cash register perform market research plan marketing strategy process orders from online shop produce sales reports sell products store products train staff to reduce food waste use internet to increase sales write work-related reports

Also known as

boutique manager shop general manager retail store manager retail shop manager store manager deputy store manager