About this career
Shop managers are responsible for activities and staff in specialised shops.
Essential skills
adhere to organisational guidelines
apply health and safety standards
ensure client orientation
ensure compliance with purchasing and contracting regulations
ensure correct goods labelling
ensure infrastructure accessibility
maintain relationship with customers
maintain relationship with suppliers
manage budgets
manage staff
manage theft prevention
maximise sales revenues
measure customer feedback
monitor customer service
negotiate buying conditions
negotiate sales contracts
obtain relevant licenses
order supplies
oversee promotional sales prices
perform procurement processes
recruit employees
set sales goals
set up pricing strategies
study sales levels of products
supervise merchandise displays
use different communication channels
Required knowledge
employment law
sales activities
Additional skills
conduct research on food waste prevention
coordinate orders from various suppliers
design indicators for food waste reduction
develop food waste reduction strategies
ensure store security
evaluate employees
examine merchandise
handle financial overviews of the store
identify suppliers
implement marketing strategies
implement sales strategies
maintain store cleanliness
manage aftersales processes to comply with business standards
manage inventory
managing a business with great care
operate cash register
perform market research
plan marketing strategy
process orders from online shop
produce sales reports
sell products
store products
train staff to reduce food waste
use internet to increase sales
write work-related reports
Also known as
boutique manager
shop general manager
retail store manager
retail shop manager
store manager
deputy store manager