About this career
Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections and arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as create and distribute daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
Essential skills
apply airport standards and regulations
comply with schedule
conduct airport security screening
ensure compliance with airport security measures
ensure efficient baggage handling
ensure public safety and security
follow airport safety procedures
identify airport safety hazards
monitor airport service performance
monitor security measures
report airport security incidents
supervise transfer of luggage
tolerate stress
transfer luggage
write work-related reports
Required knowledge
airport safety regulations
airport terminal standards
Additional skills
carry out evacuation of airport in an emergency
conduct airport safety inspections
implement airport emergency plans
implement improvements in airport operations
interact with airport stakeholders
manage teamwork
perform ground-handling maintenance procedures
perform risk analysis
provide assistance to airport users
use different communication channels
Also known as
baggage flow coordinator
luggage flow supervisor
luggage operations manager
luggage flow manager
luggage operations supervisor
luggage operations coordinator
luggage flow coordinator
baggage operations manager
baggage operations coordinator
baggage operations supervisor
baggage flow manager
