Bu meslek hakkında
Kalite hizmetleri müdürleri, iş kuruluşlarında hizmetlerin kalitesini yönetir. Müşteri gereksinimleri ve hizmet kalitesi standartları gibi şirket içi operasyonların kalitesini sağlarlar. Şirketin performansını izler ve gerektiğinde değişiklikler uygularlar.
Temel beceriler
adhere to organisational guidelines
analyse test data
create solutions to problems
define quality standards
follow company standards
improve business processes
liaise with managers
oversee stock quality control
perform quality audits
strive for company growth
train staff in quality procedures
Gerekli bilgi
business knowledge
business processes
corporate social responsibility
database quality standards
quality assurance methodologies
quality standards
Ek beceriler
analyse business processes
assess supplier risks
communicate test results to other departments
evaluate employees
lead inspections
perform pre-assembly quality checks
perform project management
plan health and safety procedures
set quality assurance objectives
use measurement instruments
business strategy concepts
customer service
management systems standards
project management
Ayrıca şu adlarla bilinir
kwaliteitsmanager
manager kwaliteit dienstverlening
manager dienstverleningskwaliteit
manager kwaliteitszorg
kwaliteitsverantwoordelijke
