Kat hizmetleri süpervizörü

Bu meslek hakkında

Kat hizmetleri süpervizörleri, konaklama tesislerinin günlük temizlik ve kat hizmetleri faaliyetlerinin denetlenmesi ve koordinasyonundan sorumludur.

Temel beceriler

assess cleanliness of areas comply with food safety and hygiene coordinate redecoration of hospitality establishment ensure cross-department cooperation handle customer complaints maintain customer service manage budgets manage budgets for social services programs manage cleaning activities manage health and safety standards manage inspections of equipment manage maintenance operations manage staff monitor stock level plan schedule plan shifts of employees present reports procure hospitality products supervise housekeeping operations train employees

Ek beceriler

assist at check-in clean public areas develop working procedures encourage staff in cleaning activities greet guests handle chemical cleaning agents handle surveillance equipment identify customer's needs manage stock rotation monitor work for special events perform multiple tasks at the same time perform services in a flexible manner seek innovation in current practices service rooms energy conservation

Ayrıca şu adlarla bilinir

hoofd huishouding manager huishoudelijke dienst hoofd housekeeping manager housekeeping