عن هذه المهنة
Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.
المهارات الأساسية
assist clients with special needs
communicate with customers
handle personal identifiable information
have computer literacy
inform customers of activity changes
keep up to date on local events
maintain customer service
process booking
process payments
provide tourism related information
quote prices
respond to customers' inquiries
sell tickets
upsell products
use global distribution system
المعرفة المطلوبة
cancellation policies of service providers
مهارات إضافية
apply foreign languages in tourism
assist customers with self-service ticketing machines
comply with food safety and hygiene
maintain customer records
speak different languages
stay up-to-date with current events
تُعرف أيضًا باسم
ticket reservation agent
ticket agent
ticket booking agent
