عن هذه المهنة
Travel agents design and market travel programme itineraries for potential travellers or visitors.
المهارات الأساسية
achieve sales targets
advertise travel insurance
apply foreign languages in tourism
comply with food safety and hygiene
develop inclusive communication material
distribute local information materials
educate on sustainable tourism
engage local communities in the management of natural protected areas
ensure the privacy of guests
handle customer complaints
handle financial transactions
identify customer's needs
implement marketing strategies
implement sales strategies
maintain customer records
maintain customer service
maintain relationship with customers
maintain relationship with suppliers
manage conservation of natural and cultural heritage
manage digital archives
manage visitor flows in natural protected areas
measure customer feedback
oversee all travel arrangements
present reports
process booking
process payments
produce content for tourism brochures
provide customised products
provide tourism related information
quote prices
sell tourist packages
support community-based tourism
support local tourism
upsell products
use customer relationship management software
المعرفة المطلوبة
ecotourism
geographical areas relevant to tourism
self-service technologies in tourism
مهارات إضافية
coordinate events
execute email marketing
follow ethical code of conduct in tourism
improve customer traveling experiences with augmented reality
manage database
manage time in tourism
promote the use of sustainable transport
promote virtual reality travelling experiences
search databases
use communication techniques
use e-tourism platforms
use global distribution system
use microsoft office
use presentation software
use spreadsheets software
work in a hospitality team
augmented reality
office software
social media management
virtual reality
تُعرف أيضًا باسم
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