About this career
Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork.
Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.
Essential skills
administer appointments
advise on funeral services
apply health and safety standards
apply organisational techniques
develop organisational policies
develop professional network
greet guests
maintain customer service
maintain personal hygiene standards
manage budgets
manage financial aspects of a company
manage staff
oversee cremations
prepare ceremonial locations
promote human rights
provide directions to guests
recruit employees
show diplomacy
train employees
Required knowledge
business knowledge
Additional skills
analyse financial performance of a company
apply business acumen
assist with funeral planning
control minor maintenance
coordinate catering
dress bodies
drive vehicles in processions
embalm bodies
keep personal administration
liaise with local authorities
maintain inventory of tools
maintain professional administration
manage emergency evacuation plans
manage funeral equipment
manage maintenance operations
operate cremation equipment
perform religious ceremonies
prepare coffins for cremation
provide emotional support to the bereaved
provide visitor information
relate empathetically
respond to visitor complaints
transfer coffins
work ergonomically
business management principles
Also known as
cemetery manager
funeral home worker
bereavement manager
crematorium supervisor
burial ground custodian
crematorium operator
cemetery caretaker
mortician
funeral director
crematorium technician
