About this career
Document management officers ensure that the documents required for their organisation's functioning and daily operations are registered, classified and archived correctly and are made available to the different services or to the public upon request. They oversee the implementation of internal procedures and promote proper document management practices within the organisation, providing training to other employees on document management procedures. They may operate electronic records management systems (ERMS), electronic document management systems (EDMS) and archives management systems (AMS) and provide support in defining related technical requirements.
Essential skills
analyse business processes
apply information security policies
apply organisational techniques
develop classification systems
develop organisational policies
ensure proper document management
facilitate access to information
manage archive
manage content metadata
manage data collection systems
manage digital archives
monitor developments in field of expertise
organise information
oversee record management
respect data protection principles
set up documentation control system
train employees
use software for data preservation
work in an international environment
Required knowledge
access to documents regulations
business process modelling
data protection
database management systems
digitization
document management
document sharing procedures
documentation types
government policy implementation
ICT infrastructure
information architecture
information categorisation
information confidentiality
intellectual property law
internal risk management policy
Additional skills
appraise historical documents
assess reliability of data
communicate with stakeholders
develop information standards
digitise documents
draft tender documentation
ensure compliance with legal requirements
ensure information transparency
evaluate tender
file documents
maintain computer hardware
monitor legislation developments
operate relational database management system
perform data analysis
propose ICT solutions to business problems
provide cost benefit analysis reports
utilise machine learning
Adobe Illustrator
data storage
ICT project management
ICT security standards
Microsoft Access
organisational structure
principles of artificial intelligence
procurement legislation
public law
Also known as
archive manager
records manager
documentation manager
document controller
document management specialist
lead document controller
document control manager
document manager
