About this career
Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.
Essential skills
assist at check-in
build business relationships
create annual marketing budget
create solutions to problems
develop inclusive communication material
develop strategies for accessibility
ensure infrastructure accessibility
ensure price competitiveness
handle financial transactions
implement marketing strategies
implement sales strategies
maintain customer service
manage budgets
manage different departments in a hospitality establishment
manage health and safety standards
manage hospitality revenue
manage staff
monitor company policy
monitor financial accounts
Required knowledge
property management software
Additional skills
conduct research on food waste prevention
design indicators for food waste reduction
design space for religious needs
develop food waste reduction strategies
develop working procedures
forecast occupancy demand
greet guests
handle customer complaints
manage inspections of equipment
plan health and safety procedures
plan shifts of employees
recruit employees
set up pricing strategies
train staff to reduce food waste
energy conservation
local area tourism industry
Also known as
hotel general manager
restaurant manager
coffee shop manager
hotel manager
hospitality establishment director
youth hostel manager
resident manager
hotel director
resort manager
