عن هذه المهنة
Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
المهارات الأساسية
apply company policies
build business relationships
ensure client orientation
forecast account metrics
implement customer follow-up
keep records on sales
maintain customer records
manage contracts
maximise sales revenues
negotiate price
perform customers’ needs analysis
perform data analysis
produce sales reports
prospect new customers
study sales levels of products
use customer relationship management software
المعرفة المطلوبة
characteristics of products
characteristics of services
company policies
customer service
product comprehension
relationship marketing
مهارات إضافية
adapt to changing situations
deliver a sales pitch
perform market research
pose questions referring to documents
speak different languages
use communication techniques
use content management system software
accounting techniques
competition law
consumer goods industry
consumer protection
employment law
تُعرف أيضًا باسم
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